Frequently Asked Questions

Answers to Your Top Questions.

How much does Shimmer cost?

Scroll back up to the top of this page and click "Services." This will direct you to our transparent pricing breakdown. For One-Time cleanings, go to the 'Pages' dropdown on the top banner and click 'Pricing Single.' Easy is always better!

What is included in a cleaning service?

This will vary based on a few factors. You can browse our services by scrolling to the top of this page and clicking or tapping the desired package to learn more.

Do you bring your own cleaning supplies and equipment?

Absolutely! With over $100,000 in testing and researching top-notch cleaning products, our commitment to you remains our highest priority. While some companies may ask you to provide equipment and products, we save you from any additional expenses and headaches, giving you maximum value for your commitment to us.

Are your cleaners trained and background-checked?

All of our employees have been background checked thoroughly and trained through a proven training program. The program consists of a 6-day crash course featuring different elements of the home and a 90-day vetting process before they can receive full autonomy, a pay increase, and the title of 'cleaning technician'.

Are you licensed and insured?

Yes, we are licensed and insured for your peace of mind. Feel free to request a proof of insurance at any time.

Do you offer a satisfaction guarantee?

Proudly! View our terms of service for specific information. We provide this for you to sign before your cleaning.

5 out of 5 stars on Google Reviews

"Knox was extremely professional and courteous. He was here on time and worked tirelessly through the hours to make my home sparkle and shine. I’m pleased and extremely happy with the job accomplished. He cleaned what I had been unable to clean. I’m especially excited about how well the showers came out! I’m grateful and the house smells amazingly fresh."
Sophie Moore Avatar - Cleaning X Webflow Template
Andrea F.
Boca Raton
"Everything was so fresh and clean. Very professional experience. Organizing desk and knick-nacks and fluffing pillows shows 2nd mile service!"
Sophie Moore Avatar - Cleaning X Webflow Template
Rachel C.
Palm Beach